Tag Archive - Notifications

HipChat Is Yammer For The Masses

14 December 2009 by Jason Kincaid, No Comments
HipChat Is Yammer For The Masses

For any small business, there’s no question that efficient internal communication is key. That’s doubly true in today’s world, where many companies have team members scattered around the world. There are communication platforms out there that look to tackle this, but many of them are either time consuming to setup or aren’t really designed for your ‘everyman’ small business or organization. Enter HipChat, a startup that wants to be the communication platform that any business or organization can get up and running in a matter of minutes. The service launches today in private beta, and the first 100 people to enter “TECHCRUNCH” as their invite code will be able to start their own company networks (you only need one code to invite your entire company).

HipChat offers an Adobe AIR client (compatible with Windows, Mac, and Linux) that lets you chat with your entire team at once, or hold more private discussions with select team members. It offers support for quick attachment sharing, notifications when you receive a message, and a searchable web archive for past messages. And perhaps most important: it’s very easy to get up and running, even for the most casual users. You don’t need your own company Email address, and the signup process takes all of three minutes.

The app itself is slick. It runs in AIR (which I’m not typically a fan of) but it looks very clean and doesn’t come with that distinctly unnative you often wind up with on AIR. Chats are broken into different rooms — along with your companywide chat, you can invite other team members to join you in smaller groups, and you can mark them private if you’d like to restrict access.


Now, businesses often have the same question about services like this: why not just use a group chat room on AIM or Skype? The answer is equally obvious. If that’s so practical, why aren’t you already doing it?

It’s hard to overstate how much these services can help. At TechCrunch we rely heavily on TC50 winner Yammer for much of our internal communication. It’s amazing how reliant we’ve become on the service in such a short time — if Yammer goes down, we wind up turning to mass Email messages, which are hardly ideal.

HipChat will be facing off with Yammer and, to some degree, Salesforce Chatter, but it’s tackling a different market. Yammer appeals to a huge variety of companies, but it requires that they have their own internal Email address (e.g. john@company.com). For small companies with limited tech resources, that’s a fairly high barrier to entry, which gives HipChat an opportunity. There’s also the potential to appeal to organizations like fraternities and clubs. HipChat also competes with Campfire by 37signals but Campfire is web-based rather than a desktop app.

HipChat does have a ways to go from a functionality perspective before it can really match Yammer’s offerings. For one, there’s currently no way to receive a SMS notification when someone mentions you in a message. There are also no mobile applications currently available. HipChat also lacks some of the security options offered by Yammer, like restricting access to specified IP ranges, but for most small businesses that probably isn’t much of an issue. The HipChat team says that they’ll consider any good ideas its users request, so don’t be surprised if we see some of these features roll out soon.

Users will be able to try the service free for thirty days, and then can step up to a paid plan, which range from $9 a month for 12 members and a restricted chat history to $100 a month for 100 members and unlimited chat history. More pricing details are here.

HipChat was founded by Garret Heaton, Pete Curley, Chris Rivers, who previously founded calendar startup HipCal, which was acquired by Plaxo in 2006. At Plaxo they helped build out Plaxo Pulse. They stayed at the company through its acquisition by Comcast in 2008, and left earlier this year to start HipChat.

You can get a feel for HipChat in the demo video below. Clearly the HipChat team had a good time making it — make sure to pay attention to the The Office inspired chats (this is especially funny because Salesforce used the exact same idea for their demo).

Information provided by CrunchBase

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Facebook Notifications Brings Facebook to Your Mac [Downloads]

10 September 2009 by Adam Pash, No Comments

App Store Thaw? Apple Accepts A Gmail Push Application

8 August 2009 by MG Siegler, No Comments
App Store Thaw? Apple Accepts A Gmail Push Application

2354794964_e5625b1c9dIt has now been over a month since we first wrote about GPush, an iPhone app that uses Apple’s Push Notification system to alert you when you have new Gmail messages. Like so many other apps, it was starting to look like Apple simply may not accept it. But a surprise came to developers last night: An email from Apple accepting the app.

Now, before you get all excited, it’s not live just yet. The developers had an issue with the Amazon servers they use to run their system, so they temporarily took the app down, but the team expects things to be back to normal and the app to be in the store in the next 24 hours, we’re told. Again, as far as Apple is concerned, the app is good to go.

If you need to know about the app itself, I suggest you read our initial piece, but it’s pretty straightforward, it brings push support to Gmail on the iPhone via Push Notifications because Apple doesn’t support push Gmail natively, for whatever reason. What we’re more interested in is the timing of this acceptance.

Granted, this is all speculative, but the timing of Apple accepting a Gmail push notification app that it has been sitting on for a month is curious. Earlier this week, Google CEO Eric Schmidt stepped down from Apple’s board of directors. A few days prior to that, the FCC sent letters to both Apple and Google inquiring about the their relationship as it relates to the App Store. This was brought about by Apple rejecting Google’s Google Voice app. And then yesterday, we reported that Google and Apple did have a no-poaching rule for hiring between the two companies, something which the Justice Department was looking into.

Could all that pressure, specifically on Apple as it relates to Google, have caused Apple to accept this app? Or, at the very least, did Schmidt’s removal from Apple’s board pave the way for this? The developers are wondering the same things. Sure, it may sound silly that Apple’s stance on one app could be changed by these things, but we do know that Apple has started watching even single app rejections/non-approvals more closely as no less than Apple VP Phil Schiller is now weighing in on them.

Or maybe this is the first sign of a thaw for Apple’s frigid policies with developers who create apps in what it considers to be a gray area. I’m not saying GPush was definitely one of those apps (though we did wonder that from day one), but a month is a long time to wait for approval, even by the App Store’s standards. And the GPush developers say that they did not change anything in the app to make Apple accept it.

Whatever the reason for the acceptance, if you’re a Gmail addict, it will be a good thing to have GPush in the store. As I said, look for the app sometime in the next 24 hours in the App Store. It will be $0.99 for the first week of availability, then the price will go up to $1.99.

[photo: flickr/richard stebbing]

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Push Gmail For iPhone (Almost) Here

Push Gmail For iPhone (Almost) Here

Gpush

One of the only reasons I’ve stuck it out with my MobileMe account, despite numerous quirks, annoyances and outright failures, is push email. For the iPhone to be useful to me as a business device, I need it to keep me up to date on my email in real time (or as close to it as MobileMe’s push can achieve). Contact and calendar syncing are nice, but both can now be done using your Google information if you’d rather not pay the $100 annual MobileMe subscription fee. Gmail push would complete the picture, and it could be on the way.

And by could, I mean it definitely exists, as demonstrated by TechCrunch’s hands-on with the app that makes it possible. Yes, it’s via a third-party app, and there is no official word from either Google or Apple that Gmail push on the iPhone has finally arrived. Not surprising, considering the money Apple stands to lose in MobileMe subscriptions if Gmail, which is not only incredibly popular, but free, manages to replicate the one trick MobileMe still has up its sleeve.

The app, called GPush, is the product of a development company called Tiverias, and it uses Gmail’s IMAP IDLE feature and Apple’s push notifications to deliver near-live updates from your Gmail inbox. All the app itself does is provide a login screen, after which point you never really have to open it again. Once set up, it will display text alerts containing the sender address and subject from each new email you receive. That is, if it’s allowed to.

The question surrounding GPush isn’t whether it can pull off what it claims to be able to. That it can do just fine, as TechCrunch’s tests prove. The question is, will Apple ever allow GPush to exist in a form that’s widely available to all users via the App Store? Cupertino has a vested interest in blocking Gmail push, since some users (like me, for instance) might walk away from MobileMe were it to become available, resulting in an obvious loss in revenue.

If Apple does block the app, regardless of what (if any) excuse it cites as the reason for the rejection, it will cast even more doubt on the already suspect App Store submission review process. Basically, it seems like the only reason to keep IMAP IDLE support out of the built-in Mail app is to block Gmail push, so it wouldn’t surprise me if GPush never sees the light of day. Let’s hope I’m wrong.


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Remember The Milk Becomes First To-Do App With Push Notifications

29 June 2009 by Darrell Etherington, No Comments
Remember The Milk Becomes First To-Do App With Push Notifications

rtm_icon

Slowly but surely, push notification apps are trickling into the App Store, as you can see from this handy little list by AppAdvice.com. Some of them are less than impressive, since they offer strange niche functions that I could never picture myself actually using. Beejive IM came out last week, though, which has become by far my most-used app since, and now Remember The Milk (Free with RTM Pro account, iTunes link) is available, as of today, with push features.

A to-do app with push might just be the thing I need to get me to buckle down and actually use a to-do app with some kind of consistency. Sure, RTM for the iPhone requires that you have a Pro account with their service, which is a $25-a-year subscription, but I actually already have one from when the app was first released. Yes, I signed up many months ago and haven’t exactly taken great advantage of that subscription since, but version 1.1.0 gives me reason to believe I may actually begin to get my money’s worth.

rtm_push

The problem, for me, with to-do apps (whether they be desktop, web-based, or iPhone apps), is that for them to actually work, you kind of have to check them consistently. Sure, most allow you to send email alerts when a task’s due date is approaching, but my email comes in with such frequency that it’s very easy for a task reminder or two to slip through the cracks as I tackle more urgent messages. Now, RTM for iPhone will send me push notifications in the form of text alerts whenever a task’s due date is approaching, at a time determined by me that I set up via the web through my account settings. Audio alerts are oddly omitted from this version, but developers say that the addition is included in the next update.

Is it worth the $25 price of admission, when there are probably one-time purchase apps with similar features on the way as we speak? That depends on your to-do tasking practices. If, like me, you like the added convenience of having your list accessible from any Internet-connected platform (and offline, too, via Google Gears), then RTM, with its attendant free iPhone app, might be what you’re looking for. You could also hold out for Appigo ToDo’s push features, which are included in an update that’s already been submitted to Apple. Either way, if you’re looking for some way to get things done more efficiently, this implementation of Apple’s push could be the most practical yet.


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