Tag Archive - Techcrunch

HipChat Is Yammer For The Masses

14 December 2009 by Jason Kincaid, No Comments
HipChat Is Yammer For The Masses

For any small business, there’s no question that efficient internal communication is key. That’s doubly true in today’s world, where many companies have team members scattered around the world. There are communication platforms out there that look to tackle this, but many of them are either time consuming to setup or aren’t really designed for your ‘everyman’ small business or organization. Enter HipChat, a startup that wants to be the communication platform that any business or organization can get up and running in a matter of minutes. The service launches today in private beta, and the first 100 people to enter “TECHCRUNCH” as their invite code will be able to start their own company networks (you only need one code to invite your entire company).

HipChat offers an Adobe AIR client (compatible with Windows, Mac, and Linux) that lets you chat with your entire team at once, or hold more private discussions with select team members. It offers support for quick attachment sharing, notifications when you receive a message, and a searchable web archive for past messages. And perhaps most important: it’s very easy to get up and running, even for the most casual users. You don’t need your own company Email address, and the signup process takes all of three minutes.

The app itself is slick. It runs in AIR (which I’m not typically a fan of) but it looks very clean and doesn’t come with that distinctly unnative you often wind up with on AIR. Chats are broken into different rooms — along with your companywide chat, you can invite other team members to join you in smaller groups, and you can mark them private if you’d like to restrict access.


Now, businesses often have the same question about services like this: why not just use a group chat room on AIM or Skype? The answer is equally obvious. If that’s so practical, why aren’t you already doing it?

It’s hard to overstate how much these services can help. At TechCrunch we rely heavily on TC50 winner Yammer for much of our internal communication. It’s amazing how reliant we’ve become on the service in such a short time — if Yammer goes down, we wind up turning to mass Email messages, which are hardly ideal.

HipChat will be facing off with Yammer and, to some degree, Salesforce Chatter, but it’s tackling a different market. Yammer appeals to a huge variety of companies, but it requires that they have their own internal Email address (e.g. john@company.com). For small companies with limited tech resources, that’s a fairly high barrier to entry, which gives HipChat an opportunity. There’s also the potential to appeal to organizations like fraternities and clubs. HipChat also competes with Campfire by 37signals but Campfire is web-based rather than a desktop app.

HipChat does have a ways to go from a functionality perspective before it can really match Yammer’s offerings. For one, there’s currently no way to receive a SMS notification when someone mentions you in a message. There are also no mobile applications currently available. HipChat also lacks some of the security options offered by Yammer, like restricting access to specified IP ranges, but for most small businesses that probably isn’t much of an issue. The HipChat team says that they’ll consider any good ideas its users request, so don’t be surprised if we see some of these features roll out soon.

Users will be able to try the service free for thirty days, and then can step up to a paid plan, which range from $9 a month for 12 members and a restricted chat history to $100 a month for 100 members and unlimited chat history. More pricing details are here.

HipChat was founded by Garret Heaton, Pete Curley, Chris Rivers, who previously founded calendar startup HipCal, which was acquired by Plaxo in 2006. At Plaxo they helped build out Plaxo Pulse. They stayed at the company through its acquisition by Comcast in 2008, and left earlier this year to start HipChat.

You can get a feel for HipChat in the demo video below. Clearly the HipChat team had a good time making it — make sure to pay attention to the The Office inspired chats (this is especially funny because Salesforce used the exact same idea for their demo).

Information provided by CrunchBase

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2 September 2009 by Jons Starred Items, No Comments

Ultimate iPhone App Organizer Hits The Web

23 August 2009 by Daniel Brusilovsky, No Comments
Ultimate iPhone App Organizer Hits The Web

57394v1-max-250x250Have you ever wanted to rearrange your applications on your iPhone, but ended up messing up pages of apps? Well, now there is a solution for that, and it’s called Movement. Movement essentially lets your rearrange all of your applications on your iPhone or iPod Touch, straight from your Mac. Seems too good to be true, right? Of course, there’s a catch. It requires a jailbroken iPhone.

MG Siegler wrote about iTunes 9 a few weeks ago on TechCrunch, with the possibility of app organization, but it’s all up in the air right now.

Overall, Movement is very cool. It provides a tool that many iPhone and iPod Touch users want, but under a cost of jailbreaking your iPhone or iPod Touch. Movement is developed by indie Mac developer Jeff Stieler.

movementapp

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5 August 2009 by Jons Starred Items, No Comments

Push Gmail For iPhone (Almost) Here

Push Gmail For iPhone (Almost) Here

Gpush

One of the only reasons I’ve stuck it out with my MobileMe account, despite numerous quirks, annoyances and outright failures, is push email. For the iPhone to be useful to me as a business device, I need it to keep me up to date on my email in real time (or as close to it as MobileMe’s push can achieve). Contact and calendar syncing are nice, but both can now be done using your Google information if you’d rather not pay the $100 annual MobileMe subscription fee. Gmail push would complete the picture, and it could be on the way.

And by could, I mean it definitely exists, as demonstrated by TechCrunch’s hands-on with the app that makes it possible. Yes, it’s via a third-party app, and there is no official word from either Google or Apple that Gmail push on the iPhone has finally arrived. Not surprising, considering the money Apple stands to lose in MobileMe subscriptions if Gmail, which is not only incredibly popular, but free, manages to replicate the one trick MobileMe still has up its sleeve.

The app, called GPush, is the product of a development company called Tiverias, and it uses Gmail’s IMAP IDLE feature and Apple’s push notifications to deliver near-live updates from your Gmail inbox. All the app itself does is provide a login screen, after which point you never really have to open it again. Once set up, it will display text alerts containing the sender address and subject from each new email you receive. That is, if it’s allowed to.

The question surrounding GPush isn’t whether it can pull off what it claims to be able to. That it can do just fine, as TechCrunch’s tests prove. The question is, will Apple ever allow GPush to exist in a form that’s widely available to all users via the App Store? Cupertino has a vested interest in blocking Gmail push, since some users (like me, for instance) might walk away from MobileMe were it to become available, resulting in an obvious loss in revenue.

If Apple does block the app, regardless of what (if any) excuse it cites as the reason for the rejection, it will cast even more doubt on the already suspect App Store submission review process. Basically, it seems like the only reason to keep IMAP IDLE support out of the built-in Mail app is to block Gmail push, so it wouldn’t surprise me if GPush never sees the light of day. Let’s hope I’m wrong.


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